Privacy Policy

Effective Date: 22 March 2025

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use Doofer, our web-based project estimation platform, accessible at doofer.io.

By using our Service, you agree to the terms of this Privacy Policy.

1. Who We Are

The Service is operated by Oleksandr Babita, a sole proprietor (FOP), registered in Ukraine as a third-group taxpayer.

If you have any questions or requests about your personal data, please contact us at alex.babita@doofer.io.

2. Data We Collect

We collect the following categories of data:

A. Personal Data

• Full name
• Email address
• Company name and position (if provided)
• Billing and payment details (processed via Paddle)

B. Usage Data

• Login and activity logs
• IP address and browser/device information
• Estimation sessions and shared link usage
• Time & gesture data from stakeholder reviews (if enabled)

C. Uploaded Content

• Estimation files, project data, and team assignments
• Recordings and documents generated through the platform

3. How We Use Your Data

We process your personal data to:

• Provide access to the Doofer platform
• Save and manage project estimations
• Monitor usage for performance and improvement
• Contact you for support, updates, or billing purposes
• Detect misuse or unauthorised access
• Improve our product through usage analytics

4. Legal Basis for Processing

We process your personal data based on:

• Your consent (e.g., when you register)
• Contractual necessity (to provide services you’ve subscribed to)
• Legitimate interests (to improve and protect our service)
• Legal obligations (e.g., accounting and tax compliance)

5. Data Sharing

We only share your data when necessary and with trusted third parties:

• Paddle – for payment processing
• Analytics providers (e.g., Google Analytics) – for service improvement
• Cloud infrastructure providers (e.g., AWS) – for hosting and storage
• Session recording tools – for gesture/session playback if enabled

We never sell your personal data.

6. Data Retention

We retain your personal data as long as:

• You have an active account, or
• It’s required to comply with legal obligations, or
• You haven’t requested deletion

You can delete your account or request data removal by contacting alex.babita@doofer.io.

7. Cookies & Tracking

We use cookies to:

• Maintain login sessions
• Track usage patterns
• Analyse traffic sources
• Record screen and gesture activity on shared links (when enabled)

You can control cookie preferences via your browser settings.

8. International Transfers

Although we operate from Ukraine, some data may be processed or stored on servers located in the EU or the US (e.g., AWS, Paddle). We ensure that such transfers are protected by appropriate safeguards.

9. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at alex.babita@doofer.io.

10. Data Security

We take appropriate technical and organisational measures to protect your data, including:

• HTTPS encryption
• Role-based access control
• Regular data backups
• Secure third-party service integrations

However, no method of transmission over the Internet is 100% secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are significant, we’ll notify you via email or through the platform.

12. Contact

If you have questions or concerns, please contact us:

📩 Email: alex.babita@doofer.io
🌍 Website: https://doofer.io