Tracking Customer Interactions for Better Project Insights

Doofer helps you understand what clients actually do with your estimates — not just what they say. With built-in session tracking, you get full visibility into tracking customer interactions on shared quotes and proposals.

Free of charge. No credit card required

Client leaving a comment on a shared estimate in Doofer.

A Customer Feedback Platform That Goes Beyond Comments

Most customer feedback tools stop at written replies. Doofer goes further by recording how each client scrolls, clicks, and explores your shared estimate. You see what caught their eye, what they skipped, and how they navigate your offer — all grouped by version.

    Visual Interaction Playback Per Estimation Version

    • See how clients browse shared links
    • Watch mouse activity and scroll depth
    • Review what tasks, costs, or sections were viewed
    • Use insights to improve proposals and win more projects

    Built-in Client Feedback Software Inside Estimates

    In addition to recorded behavior, Doofer includes comment fields on each shared estimate. Your client can write notes, questions, or concerns right where they matter — and your team sees everything in one place.

    Automation rules applied to project estimate at Doofer.
    Side-by-side comparison of two project estimation versions in Doofer.

    Upgrade How You Collect and Analyze Feedback

    With customer feedback tools built right into your estimation workflow, there’s no need for external platforms. You don’t just get “feedback” — you get context behind it.

    Stay Informed, Not Surprised

    Behavior tracking helps you catch problems before they’re mentioned. If a client ignores your pricing section or repeatedly scrolls a single task, that’s your chance to react.

    🤔 FAQ

    Do you have any other question? Email us

    What is client feedback software in Doofer?

    It’s a combination of behavioral recordings and comment tools — giving you both real-time usage tracking and written input from clients.

    How does tracking customer interactions help with estimates?

    You see what clients focused on, what confused them, and what they skipped. This helps you make better estimates and communicate more clearly.

    Can I use Doofer as a full customer feedback platform?

    Yes. While it’s focused on project estimates, Doofer includes tools that function like a customer feedback platform — giving you behavioral insights, written feedback, and client activity logs.

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